Updated June 17, 2020
The Connecticut Trolley Museum is excited to welcome back our visitors, members, volunteers and staff after a temporary closure to prevent the spread of the COVID-19 virus.
To ensure a safe environment for our guests and our staff, we will limit hands-on activities and interactions. These steps are necessary to maintain a healthy environment for everyone as we carefully move forward.
We appreciate your patience during this time, and please alert us regarding concerns during your visit.
Connecticut Trolley Museum Visitor Policy in Response to Covid-19
The Museum will be following the State of Connecticut's Re-Opening Museums Phase 2 Guidelines. Tickets will be available on Eventbrite. Tickets must be purchased in advance as this will help us best control the amount of visitors on campus at one time, as well as schedule our staff and volunteers most effectively.
By purchasing tickets at this time, you and all guests in your group accept and agree to adhere to our reopening policies:
- The Museum will sell a limited amount of tickets per hour so visitors can stay distant from other visitors.
- By purchasing tickets at this time, you and all visitors in your group accept and agree to adhere to our re-opening policies as written.
- Visitors are required to bring and wear masks or cloth face covering that completely covers the nose and mouth unless doing so would be contrary to his or her health or safety due to a medical condition. Visitors will be asked to leave the property if they are not willing to comply and may face additional sanctions if the East Windsor Police Department is called to assist.
- Those in high-risk groups and over the age of 65 are encouraged to stay safe and stay home.
- If visitors are not following visitor protocols after a staff member reminds them, visitors will be asked to leave the property and if they are not willing to comply they may face additional sanctions.
- Visitors must bring their own snacks as there is no food available for purchase except for vending machines.
- Restrooms will be available inside our Visitors Center and will be cleaned and disinfected multiple times each day by Museum employees or Volunteers with EPA registered products. The time they were last cleaned and disinfected will be posted on a sign on the restroom door.
- The Museum will have hand sanitizer readily available.
- Employees and volunteers are not able to take group photos with a visitor's device.
- All visitors should comply with current standards for physical distancing on campus, maintaining a distance of 6 feet between individuals. Measures have been put in place (tape, dividers, etc.) to help you maintain physical distancing while you're visiting us, but it's up to group members to follow them.
- Under no circumstances should a visitor, volunteer, member or employee visit the Museum if they show signs of illness.
- Museum Volunteers and/or employees will sanitize equipment used by visitors with EPA registered products before and after each trolley car ride and visit to the Visitor Center, paying particular attention to "high-touch" surfaces.
- Connecticut Trolley Museums follows the Center for Disease Control's protocols for Cleaning and Disinfecting Facilities.
For questions or suggestions, please contact Business Manager Gina Alimberti.